Terms & Conditions

Furniture Assembly or Installation:
 The installers will charge a minimum rate of $65 dollars per hour, in case the budget is lower than that amount.
Long Distance Moving:
Phone and Apps Estimates: 
It is important to be as accurate as possible when providing an Inventory List. Your Estimate is based on the Inventory List that you provide. We use this Inventory List to determine how many movers and hours your job will require. This helps us with scheduling and enables us to give you an accurate Estimate. The Estimate is based on your home being packed and ready to move. Adding a significant number of items to your move after you have given us an Inventory List will increase the time required for your move, thus, the Cost for your move will increase.
Local Moving: 
Local moving is based on an hourly price, meaning that you will pay the established rate depending on the number of moves required. Our minimum time is 2 hours from the time of arrival at your property or our office if the distance is equal to or greater than 35 miles. Telephone estimates do not mean that it is a final price or a flat rate, it will only help you get an idea of what you will pay, based on the information you provide us. Please note that all moves are different and some factors may affect the length of time the service requires. Distance from the parking lot to your property, narrow hallways, stairs, heavy items, and extra services such as disassembling or assembling furniture, beds, gym items, uninstalling doors, uninstalling TVs, etc
Cancellations/Rescheduling: 72-hour notice is required to receive a full refund of your deposit.
Payment: We accept Visa, MasterCard, and Discover. You may also pay with cash.
3.5% fee will be applied for payments with debit or credit cards.
By confirming your payment, you authorize Messolar LLC to charge your card for this payment and future payments in accordance with the terms and conditions outlined in this agreement.
Additional Charges: There may be additional charges for transportation of items not included in the original estimate. Extra pickups and/or deliveries, removal and /or replacement of doors, packing last minute done at the request of the carrier, and any service considered out of the ordinary may incur additional charges.
Bulky Items: Pool tables, pianos, riding lawn mowers, safes, gun safes, hot tubs, motorcycles, and other items that may be added to this will be charged a “bulky item” charge. It will be in addition to the hourly rate of the move.
Arrival Times: The Messolar LLC Movers and Installation group will give you an estimated window of arrival. We make every effort to arrive within that window. Please remember that the window of arrival time is just an estimate. If we are running early or late, we will let you know as soon as possible. Please make sure we have a phone number to get in touch with you on moving day.
Inclement Weather: Additional costs may be incurred due to staging difficulties caused by inclement weather. We will make the strongest possible effort to keep items undamaged by weather but cannot make any guarantees. The crew can assist with snow and ice removal at an additional cost. In case of a snow or ice storm, jobs may be cancelled to avoid bodily injury or equipment damage and will be rescheduled beginning the first available date after the storm or as our schedule allows.
Firearms: We will not be responsible or liable for any firearms. Please remove any firearms prior to your move.
Travel Time: If the jobsite is at more than 35 miles from our office, we’ll charge the time that takes our crew to get to the jobsite and back to our office at the end of the job.
TV’s: Plasma and Flat Screen/ Flat Panel TV’s are susceptible to damage from extreme temperatures, slight bumps, and altitude changes. The original packaging is best for moving them. These items must be crated or packed in original boxes before shipment. We will not move these items without packing/crating properly. There is an additional charge for preparing these items for your move.
If We Pack: We highly recommend our packing service. Call and speak with a Customer Service Representative for details. We would be happy to arrange a professional packing crew for you.
If You Pack: We do sell packing supplies. Pack everything in boxes. Do not use paper or plastic bags. Shut and tape tops and bottoms of boxes. Clearly mark the destination of all boxes on the top and sides and mark FRAGILE as needed. All fragile items, including lamps, china, computers, stereos, DVD’s etc. must be properly packed.
Contents of Drawers: All drawers of Pressed Wood or Particle Board furniture must be completely empty. The contents of all desk drawers must be removed. Standard file cabinets (2 drawers only) can stay packed, however, the drawers either must be locked or securely taped shut. Lateral and Fireproof file cabinets must be emptied. Clothing may remain in dresser drawers, but please remove fragile, valuable, and heavy items (i.e. perfume, jewelry, books, papers, etc.)
Elevators: Be sure to contact your building supervisor to reserve the elevator and have it padded for the day of your move. Also, note any time restriction that might apply.
Damages: At the beginning of every move, the foreman will do a walk-through with you, the customer, and advise you of the wrapping/packing option and cost to protect your belongings during the move. Should you choose to not use our protective services, and sign a release of liability, The Messolar LLC Movers and Installation group will not be held liable/cover/reimburse you for any damage that may occur because of your refusal to use our wrapping/packing services. Although our movers will be as careful as possible, from time to time damages may occur. If there is damage, notify your movers immediately.
Damages caused while loading or unloading your truck or storage unit: The Messolar LLC Movers and Installation group is only responsible for items in our immediate care, custody, and control.
Pressed wood/Pressboard: Any furniture made of this material will have very limited to no value as far as liability of the company. The Messolar LLC Movers and Installation group will not disassemble or reassemble furniture made of this material. Should you choose to disassemble your furniture, we will move the pieces and will not reassemble upon delivery.
Appliances: The Messolar LLC Movers and Installation group will not disconnect and reconnect washers, dryers and refrigerators. We will not replace electrical cords on dryers. Refrigerator doors sometimes need to be removed to go through narrow hallways or doors. The Messolar LLC Movers and Installation group will not take off doors that have water or electrical connection going through them and we will not remove freezer bottom drawers on refrigerators.
Released Valuation Coverage: The Messolar LLC Movers and Installation group provides Released Valuation Coverage on all moves. This is federally mandated default coverage of $0.60 per pound damage payout. It is not value based and has many exclusions.
What is Not Covered: Exclusions Understanding the exclusions list will help you prepare better for your move. In addition to the list, we have also provided additional information for each item to help you understand why the items are excluded.
Release of Liability: Occasionally it may not be possible to place items where you would like them without possible damage to the items or premises. If this situation arises, our Foreman will present you with a release form indicating that you accept responsibility for any ensuing damage.
Right of Refusal: We reserve the right not to service you under conditions that, at our sole discretion, we consider dangerous, unsanitary, or abusive.
Gratuities for the Movers/Packers: Are highly appreciated.